{"id":4702,"date":"2026-09-28T08:42:26","date_gmt":"2026-09-28T13:42:26","guid":{"rendered":"https:\/\/www.hotelaquamer.ca\/?page_id=4702"},"modified":"2026-09-29T10:11:18","modified_gmt":"2026-09-29T15:11:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hotelaquamer.ca\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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Frequently Asked Questions (FAQ)<\/h1>
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Frequently Asked<\/h3>
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Questions<\/h2>
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Do you have questions about your stay at H\u00f4tel Aquamer? Check out our frequently asked questions to quickly find answers regarding accommodation, services, amenities, and much more. Plan your getaway to Carleton-sur-Mer with peace of mind!<\/p>\n<\/div><\/section><\/div>

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LOCATION AND CONTACT<\/h2>\n<\/div><\/section>
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Where is H\u00f4tel Aquamer located? <\/span><\/span><\/span><\/p>

H\u00f4tel Aquamer is located at 868 Boulevard Perron, in Carleton-sur-Mer (QC) G0C 1J0, in Gasp\u00e9sie, facing the sea and set against the mountains of the Baie-des-Chaleurs.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

How can I contact H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

You can reach H\u00f4tel Aquamer by phone at 418 364-7055, or visit us directly at 868 Boulevard Perron, Carleton-sur-Mer (QC) G0C 1J0.<\/p>\n

Our team is available to answer your questions about reservations, late arrivals, or any other request.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Is H\u00f4tel Aquamer open year-round? <\/span><\/span><\/span><\/p>

H\u00f4tel Aquamer is open from May to October.<\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>

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ARRIVAL AND DEPARTURE<\/h2>\n<\/div><\/section>
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What are the check-in and check-out times at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

At H\u00f4tel Aquamer, in Carleton-sur-Mer, rooms are available for check-in starting at 4:00 PM. Check-out must be completed by 11:00 AM at the latest. Early check-in or late check-out may be authorized based on availability (see questions below).<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Is it possible to check in earlier than 4:00 PM at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

Yes. Early check-in may be granted based on same-day availability, for a fee of $50 plus applicable taxes.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Is it possible to check out later than 11:00 AM at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

Late check-out until 1:00 PM may be authorized on the same day, based on availability, for a fee of $50 plus applicable taxes. Any check-out after 1:00 PM will result in a fee equivalent to one night at the posted rate, plus applicable taxes.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

What are the front desk hours at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

The front desk at H\u00f4tel Aquamer is open daily from 8:00 AM to 9:00 PM. If your arrival is planned outside these hours, please contact our team in advance at 418 364-7055 to receive the information needed for self check-in.<\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>

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RESERVATIONS, PAYMENT AND CANCELLATION<\/h2>\n<\/div><\/section>
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How can I book a room at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

A room at H\u00f4tel Aquamer can be booked directly online at hotelaquamer.ca, or by phone at 418 364-7055.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

What is H\u00f4tel Aquamer\u2019s cancellation policy? <\/span><\/span><\/span><\/p>

Any cancellation made less than 24 hours before the scheduled arrival, as well as any no-show, will result in the first night being charged, taxes included.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

How does payment work for a reservation at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

Full payment for the reservation is automatically processed within the 24 hours preceding arrival, to facilitate check-in at the hotel. Please make sure the payment method provided is valid at the time of booking.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Are taxes included in the prices shown on the H\u00f4tel Aquamer website? <\/span><\/span><\/span><\/p>

No. Prices shown on hotelaquamer.ca do not include the lodging tax, GST, or QST. These taxes are added to the total reservation amount.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

In what currency are H\u00f4tel Aquamer\u2019s prices displayed? <\/span><\/span><\/span><\/p>

All prices displayed by H\u00f4tel Aquamer are in Canadian dollars (CAD) and are subject to change without notice.<\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>

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ROOMS<\/h2>\n<\/div><\/section>
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What types of rooms are offered at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

H\u00f4tel Aquamer offers several types of rooms with 1 or 2 beds to suit the needs of its guests.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

What is the maximum occupancy of a room at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

All rooms at H\u00f4tel Aquamer have a maximum occupancy of 2 or 4 people, depending on the room type chosen.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Is it possible to book a room with an water view at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

Yes. Certain room types offering a view of the Baie-des-Chaleurs are available at the H\u00f4tel Aquamer. Availability may be limited depending on the day.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Does H\u00f4tel Aquamer offer connecting rooms? <\/span><\/span><\/span><\/p>

No, H\u00f4tel Aquamer does not offer connecting rooms.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Does Aquamer Hotel offer rooms accessible to guests with reduced mobility? <\/span><\/span><\/span><\/p>

Please contact Hotel Aquamer<\/a>.<\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>

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ON-SITE FACILITIES AND SERVICES<\/h2>\n<\/div><\/section>
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What is there to do on-site at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

H\u00f4tel Aquamer offers several facilities available to guests, including an indoor seawater pool, indoor and outdoor spas, a gym, a shared kitchen and common room, as well as coworking spaces.<\/p>\n

The outdoor spaces, complete with picnic tables and a BBQ area, also make it possible to fully enjoy the outdoors.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Does H\u00f4tel Aquamer have an elevator? <\/span><\/span><\/span><\/p>

No, H\u00f4tel Aquamer does not have an elevator.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

What amenities are found in H\u00f4tel Aquamer\u2019s rooms? <\/span><\/span><\/span><\/p>

H\u00f4tel Aquamer’s rooms are equipped with:<\/p>\n

\u2022 free Wi-Fi access
\n\u2022 air conditioning
\n\u2022 full bathroom amenities (towel, washcloth, hair dryer, personal care products)
\n\u2022 television
\n\u2022 mini-fridge
\n\u2022 coffee maker<\/p>\n <\/div> <\/div> <\/div><\/section>\n

What facilities are available on-site at H\u00f4tel Aquamer, aside from the rooms? <\/span><\/span><\/span><\/p>

In addition to the rooms, H\u00f4tel Aquamer offers on-site:<\/p>\n

\u2022 an indoor seawater pool
\n\u2022 an indoor spa
\n\u2022 an outdoor spa
\n\u2022 a gym
\n\u2022 outdoor picnic tables and BBQs
\n\u2022 a common room
\n\u2022 a shared kitchen
\n\u2022 welcoming coworking spaces for digital nomads
\n\u2022 high-performance Wi-Fi accessible throughout the property<\/p>\n <\/div> <\/div> <\/div><\/section>\n

What are the pool and indoor spa hours at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

The pool and hot tub at H\u00f4tel Aquamer are accessible daily from 8:30 AM to 9:30 PM. Access is free for all hotel guests.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Is there a gym at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

Yes. H\u00f4tel Aquamer provides guests with a gym equipped with an elliptical bike, a treadmill, a stationary bike, free weights, a floor mat, and a rowing machine. It is accessible daily from 8:30 AM to 9:30 PM, free of charge for all hotel guests.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Is parking available at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

Yes. Parking is included for all H\u00f4tel Aquamer guests, at no additional cost.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Is H\u00f4tel Aquamer suitable for road trippers or digital nomads? <\/span><\/span><\/span><\/p>

Yes. With its coworking spaces, high-performance Wi-Fi, outdoor facilities, and seaside location, H\u00f4tel Aquamer is designed as a welcoming home base for travelers passing through Gasp\u00e9sie, as well as for those who want to work during their stay.<\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>

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MASSAGE THERAPY<\/h2>\n<\/div><\/section>
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Does H\u00f4tel Aquamer offer massage therapy services? <\/span><\/span><\/span><\/p>

Yes. H\u00f4tel Aquamer offers a massage therapy service so guests can enjoy a relaxing moment during their stay.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

How can I book a massage therapy session at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

A massage therapy session can be booked by phone at 418 364-7055, or online at: olistique.square.site<\/a><\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>

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DINING<\/h2>\n<\/div><\/section>
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Is there a restaurant at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

H\u00f4tel Aquamer does not have an on-site restaurant. A shared kitchen is available for guests who wish to heat up a simple meal. Several restaurants, including the Le Naufrageur microbrewery, are located nearby in Carleton-sur-Mer, and our team is happy to recommend places based on your preferences.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

Is breakfast included in the room rate at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

Breakfast is not included in the room rate, and H\u00f4tel Aquamer does not offer a breakfast service. Guests do have access to a shared kitchen, allowing them to heat up a simple meal or prepare their own breakfast with food they bring.<\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>

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PETS<\/h2>\n<\/div><\/section>
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Are pets allowed at H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

Yes, pets are welcome at H\u00f4tel Aquamer. Please refer to our general pet policy (in French)<\/a><\/strong> for applicable conditions.<\/p>\n <\/div> <\/div> <\/div><\/section>\n<\/div><\/p><\/div>

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NEARBY ACTIVITIES AND ATTRACTIONS<\/h2>\n<\/div><\/section>
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What activities can you do in Carleton-sur-Mer and the surrounding area? <\/span><\/span><\/span><\/p>

Near H\u00f4tel Aquamer, in Carleton-sur-Mer, guests have access to the beach, bike paths, and hiking trails along the seaside and in the mountains, as well as water activities such as kayaking and paddleboarding on the Baie-des-Chaleurs. The Carleton-sur-Mer golf club and the Le Naufrageur microbrewery are also just a few minutes from the hotel.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

What activities are recommended for a romantic getaway as a couple in Carleton-sur-Mer? <\/span><\/span><\/span><\/p>

Enjoy a romantic getaway at H\u00f4tel Aquamer by relaxing in the seawater pool and outdoor spa, then head out to discover the landscapes of the Baie-des-Chaleurs. Explore the trails, enjoy a meal at a local restaurant, and take in the charm of Carleton-sur-Mer for a memorable getaway together.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

What hiking trails can you discover near H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

H\u00f4tel Aquamer is located near several hiking trails and natural areas in Carleton-sur-Mer. From Mont Saint-Joseph to the coastal trails, the surrounding area offers plenty of opportunities to enjoy the outdoors and take in stunning views of the Baie-des-Chaleurs.<\/p>\n <\/div> <\/div> <\/div><\/section>\n

What are the main attractions and services located near H\u00f4tel Aquamer? <\/span><\/span><\/span><\/p>

From H\u00f4tel Aquamer, in Carleton-sur-Mer, you’ll find :<\/p>\n